Our charges include all packing materials, collection from one point, transportation to airport/port, all normal related port, handling fees and customs clearance at both ends, curbside delivery at your new residence. Upon request we can offer professional packing service plus unpacking and removal of debris amongst other popular options.
In many cases, goods owned and used for 6 to 12 months are non dutiable. Do bear in mind that we have no control on customs authorities worldwide, and is your responsibility to ensure that you abide by the customs regulations that you are sending your goods to. You can download customs regulations from our Forms and Docs.
Regulations vary from country to country, however these are a common list of items that are generally discouraged to ship.
Poisonous and Toxic Substances
Food, plants, herbs & spices
Soil, sand, straw & hay
Unprocessed furs, skins and hunting trophies
Some countries may also prohibit the importation of powdered milk, cosmetics, make up, and perfume. Please refer to our customs Forms and Docs, where a majority of the customs regulations are listed. Should you not find the customs regulations of the country you are moving to, please send us an email, so we can send you the relevant customs information.
Yes. You should seal the boxes, prior to us picking them up. However, we reserve the right to open the boxes for security purposes only. Please be advised that all air freight shipments are subject to 100% security checks and/or x ray exams. Don’t make the box too heavy, as this will be handled by one man, and additional charges will be incurred, should this not be the case.
Payment terms are very easy. You can choose to pay directly into our bank account using internet banking or the nearest ATM machine. You can also pay by credit card using PAYPAL, however, there is a 3.5% bank surcharge for all bank transactions.
Whether you are looking for a short term or long term storage, we can help you to keep your belongings safe. We offer air con and climate controlled storage options to suit your needs. We will create an inventory of the basic contents of each box so you can easily locate your items at a later date.
Yes, but not at all destinations. In destinations where we don’t have our own offices, we work with approved partners. Our approved partners are usually members of FIDI (governing body of the moving industry), HHGFAA (Household Goods Forwarders Association of America), BAR (British Association of Removers) or AMSA (American Moving And Storage Association).
Baggagexs prides itself on being an inclusive provider offering a great value, simple service to all. Established in Hong Kong we benefit from an extensive and long standing network of baggage partners across the globe. We only use trusted partners and over time have negotiated the best possible rates to pass on to our customers.
We are constantly working on providing our customers with a great service at great value